Shipping policy
Free Shipping
We are pleased to offer FREE shipping on all orders within Australia.
No minimum purchase required.
Order Processing Time
All orders are carefully prepared and packed before shipment.
Processing Time: 2–4 business days
Orders are processed Monday through Friday (excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
After your order has been processed, delivery typically takes:
Australia: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or peak holiday periods.
Total Delivery Time
Estimated total delivery time:
7–14 business days
(2–4 business days processing + 5–10 business days shipping)
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available after shipment.
Delayed or Lost Packages
While we work closely with our shipping partners to ensure timely delivery, unexpected delays can occasionally occur.
If your package has not arrived within the estimated delivery timeframe, please contact our support team and we will be happy to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible after placing your order.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: hoshantravn@gmail.com